MaxBet
1. Does it cost any money to register on MaxBet?
Answer: No. It’s completely free of charge.
2. How do I register on MaxBet?
Answer: Visit MaxBet website (www.maxbet.ng) and click on “Register” in the top-right corner, fill in the registration details and follow the given steps.
3. Can I change my username?
Answer: Unfortunately not; the username is a verified phone number that you have chosen during the registration process cannot be changed once you have created your account.
4. How can I retrieve my login details?
Answer: To retrieve your password, please click on “Forgot Password?” below the login area.
5. How do I change my password?
Answer: Login into your account, go to "My Account" drop down menu and select "My Account Info", then click on "Change Password".
6. How do I update my personal details?
Answer: To change your personal details, your account will need to be verified and then the profile information will be updated by our Support team.
7. What is the minimum age for betting with MaxBet?
Answer: It is strictly forbidden for persons under the age of 18 to open an account and use our services. As a responsible operator we reserve the right to ask for proof of age from any customer and customer accounts may be suspended until satisfactory proof of age is provided.
8. Where can I find MaxBet Bet Terms & Conditions?
Answer: You can find our Terms and Conditions at the bottom of the website (footer).
9. What are the maximum Payouts?
Answer: The Max Sports Payout per Bet is N10,000,000.
The Daily Max Winnings per User are N5,000,000.
10. How many selections can I add to my betslip?
Answer: The maximum number of selections you can add to your betslip is 50, however it allows a maximum of 15 selections added to a betslip if you are playing System bets.
11. How to withdraw money?
Answer: To withdraw your winnings, simply go to "My Account" and find the "Withdraw" button. Enter the desirable amount to withdraw, select bank, input your account number, amount and click on “Withdraw”. Your winnings will be immediately sent to your Bank account after your confirmation.
12. Are there any fees for withdrawals?
Answer: All withdrawals are free of charges.
13. What is the usual withdrawal processing time?
Answer: In normal situations, withdrawals should be processed automatically.
Withdrawals may fail due to the Daily Limit Transfer amount or delay as a result of your financial institution network.
How to Play "Live Betting"
1. Click on "Live Betting" on the Home page.
2. Select a specific sport you would like to bet on. Sports include Football, Basketball, Tennis, Baseball, American Football, Table Tennis, Cricket, Volleyball, Ice Hockey, and Boxing.
3. Select a live match if you wish to check the real-time changes of such a match. Statistics and the match tracker are available for your reference. All match data (result, stats, timing, player props etc.) displayed on the Live Match Tracker at times may differ from official results sources and in this case cannot be used as a source of information for placing or settling bets. MaxBet Bet will not accept any liability for any loss that is caused by such information being displayed incorrectly or not being updated. It should not be relied upon when placing bets and these are placed at your own risk and discretion.
4. The market list is displayed under a selected match.
5. Choose events you wish to play and select the odds by clicking on them. The chosen selections will be automatically added to the betslip.
6. A message will be displayed to inform whether a bet has been successfully placed or not.
How to Play "Sports"
1. Click the "Sports" tab. Filter events by time, sports and/or league.
2. View the "popular" events area on the Home page for recommended events such as "Today's Football", "English Premier League" and many other recommended events.
3. View important pre-match games in the "Highlights" area.
4. Browse ongoing live betting games or scheduled virtuals to place a bet.
5. We do not only provide sports betting for Football, but we also provide all kinds of bets for other sports.
6. Choose events you wish to play and select the odds by clicking on them. The chosen selections will be automatically added to the betslip.
7. The amount of a Total Stake must always be between N100 - N1,000,000.
8. The value of every single stake should be no less than N100. Click on "Place Bet" and "Confirm" the bet to place it.
9. A message will be displayed to inform whether a bet has been successfully placed or not.
How to check Transaction History
2. Click on the profile icon and access "My Profile"
3. This feature lets you view your account's deposits, withdrawals, and bet history.
DEPOSIT
How to deposit via Paystack (BANK)
1. Log on to your MaxBet account.
2. Click on the "Deposit" icon.
3. Input your preferred deposit amount (₦100 minimum) and click on the "Deposit" icon.
4. Click on "Proceed Payment"
5. Click on the widget as seen on image below
6. Click on "Bank".
7. Select your Preferred bank from the available listed banks.
8. Input your account number and confirm your date of birth.
9. Access and input the OTP sent to your registered bank phone number.
10. Click on "Authorize".
How to deposit via Paystack (Transfer)
1. Log on to your MaxBet account.
2. Click on the "Deposit" icon.
3. Input your preferred deposit amount (₦100 minimum) and click on the "Top Up Now" icon 4. It will direct you to the Paystack page. 5. Click on 'TRANSFER"
6. Complete your transfer to the displayed account number
7. Click on "I've sent the money"
8. Click on "I've completed the payment".
Please note:
Displayed accounts expire after 30mins
HOW TO DEPOSIT VIA MONNIFY
1. Log on to your MaxBet account
2. Click on the "Deposit" icon
3. Input your preferred deposit amount (₦100 minimum) and click on the "Deposit" icon.
4. Select Monnify
5. Click on "Deposit"
6. Click on the widget as seen on image below
7. Click on proceed payment
8. Pay with your preferred option "Transfer or Card"
9. For "Transfer" option
10. Complete your transfer to the displayed account number
11. Click on "I've sent the money"
For "CARD" option
1. Input your card details (Card number, Expiry date, and CVV).
2. Click on "Pay **** (desired amount)".
3. Click on "Authenticate" and select "generate token" with the "soft token option" clicked as seen in image below:
4. Input the code received via text.
5. Deposit successful!
- All Deposits are free of charge.
DISCLAIMER:
MaxBet accepts no responsibility should you make a deposit into any account other than that of the Company or enter your own account details incorrectly when requesting a withdrawal. Your deposit is credited to the MaxBet account using the Bank Card or Bank Account information provided by you. It is your responsibility to ensure that you add the correct customer data as indicated on our site instructions and the correct MaxBet account and/or payment details. If an error occurs, MaxBet accepts no responsibility for recovering these funds and your account will NOT be credited.
How long does it take for the transaction to be processed and for the deposited sum to arrive into an account?
Transactions are processed immediately. If your Balance remains unchanged, please check your transactions for more details. If you are still unable to find more information, please contact our MaxBet's Customer Service team at any time.